UK 
USA 
Canada “Silktide identified accessibility issues on our site that we weren’t even aware of. It then identified exactly where they occur on the site and gave advice on how to fix the issues.”
-Jack Yuille, University of Worcester
“We have hundreds of global websites in our organisation, handled by varied and disparate teams. Silktide enables us to understand and address the fundamental needs of all of them from one place. Silktide splits out all the tasks needed to be completed, in order of priority, for each function within our organisation. It also enables us to track progress against these tasks, and rewards progress with a better audit score. Love it.”
-Jonathan Jones, Honeywell
“Silktide has provided in-depth reporting across my network of 14 websites. I set up monthly reports on each site, which reviews and analyses pages.”
-Chris Cottrell, Swim England
“It is great for spotting spelling mistakes and flagging areas of your site that aren’t meeting high standards”
“We have used accessibility, link and spell checking software for a long time, but the way Silktide works makes it so much easier for us to make changes to our website and to understand why those changes need to be made.”
-Giuseppina Valenza FCIPR Chart.PR, Tandridge District Council
“Ultimately this platform was helping us work towards the new accessibility legislation by identifying ways we could make it accessible to more people.”
“Silktide proves invaluable in assisting us to meet the accessibility requirements for government websites.”
-Sarah Hanna, Huntingdonshire District Council
“Easy to use to make your website accessible”
-Ian Heslop, Preston City Council
“The speed and depth of the reports and their production is really helpful. Customer service is also excellent.”
“The most helpful features Silktide have provided to us as a customer is the automated tests for accessibility on our site, they provide an extensive amount of tests against the WCAG guidelines which point out what needs to be fixed and where.”
-Eliza Mahoney, Blaby District Council
“Easy to use and saves a whole load of time in trying to find website issues myself.”
-J Hurst, The University of Edinburgh
“Silktide is a really user friendly platform. It provides easy to understand insights into accessibility, quality and marketing and makes improving the website a breeze.”
-Adam Staples, St Albans City District Council
“We have started by concentrating on accessibility and have seen a massive improvement in our score.”
-Hertsmere Webteam, Hertsmere Borough Council
“The Silktide team are very customer focussed, and have been very responsive and helpful, adding or tweaking features based on feedback.”
-Matt Pearce, Warwick District Council
“Silktide has a very clean user interface and makes it very easy to jump in and out of the various tools within the platform.”
-David Herrington, Gravesham Borough Council
“The gamification element encourages you to come back regularly and improve your site.”
-Donald Ross, Cairngorms National Park
“The main success has been improving our accessibility standard, but we have also found Silktide useful for identifying and removing old content, duplicated material, and areas of the website that could be improved or streamlined. We have also been impressed with the ability to use Silktide to view our websites in tablet, desktop and mobile screen sizes.”
-Kathy Toms, South Hams West Devon Council
“Silktide provides a simple, clear, user-friendly interface making the service easily accessed by users of any technical level. By breaking down reported into smaller more focused areas it makes it easy and inviting for a content editor to see where they need to improve their content without becoming overwhelmed by technical detail as Developer and Designer information is clearly separated. Used to its full potential Silktide is a great tool to support the ongoing development and improvement of any web estate.”
“Excellent product and great customer service”
-Feargal O’Kane, BT48
“The user interface of the product is great as it allows you to see issues and opportunities in real time, in an easy to interpret format”
-Tariq Gangari, Daddysnack
“Love the fact that not only can you see which page needs editing, but that you can jump straight to it to make changes.”
“Silktide is extremely intuitive and understandable to our non-expert user base, and provides the bulk of insights we need to manage our complex web estate.”
-Duncan MacGruer, The University of Edinburgh
“The support and expertise provided by Silktide has been excellent”
-John Malcom, St Albans City and District Council
“Silktide is very easy to use and seamlessly takes you through any issues on your site, providing video and text tutorial suggestions about ways of fixing them.”
-Andrew Kemp, Orkney Islands Council
“Easy to use with lots of helpful information”
-Allan Guy, Purple Creative Studio
“Silktide is easy to use and has many helpful features that makes creating documents and webpages accessible easier.”
“The communications from Silktide and the layout of the application is easy to work with. We have found it easy to train staff on the use of the dashboard and in particular the information for accessibility.”
“It’s assuring to know you’re working with a company that is always evolving and improving based on what their customers need.”
-Jenny Syrett, East Riding of Yorkshire Council
“From a corporate perspective, it was accessibility compliance, but for our team it was more on useability – across multiple sites. The benefit of knowing what reading age is on each of our sites has been really useful as we’ve been able to tackle content too. The real-time overview of all the sites has been really useful as well to convey the message back to higher management as to how each area is progressing and for our project plans too.”
“User-friendly and detailed reporting tool, with outstanding customer service.”
-Callum Weaver, Norwich City Council
“We are lawfully required to ensure our website meets the WCAG 2.1 AA accessibility standards. With a website with 1000+ pages, it is impossible for our team to comprehensively audit all of our content to ensure we are fully compliant. Silktide is our solution to this, as it will scan our website regularly to ensure any accessibility problems can be quickly identified and resolved by our team. We want our digital channels to be accessible to all through both meeting this standards, but also ensuring consistency, quality and simplicity within all of our content. Silktide has the tools to make sure we meet all of the above, again in a way that comprehensively watches over the enormity of our content.”
-Jake Fleming, Portsmouth City Council
“Silktide is a very powerful tool, especially in assisting us in meeting new website accessibility laws for the public sector.”
-Charles Grain, Portsmouth City Council
“Wonderful way to know what to fix next”
-Emma Pearson, South Cambridgeshire District Council
“Given the automated processes involved, it saves us hours of work trying to identify accessibility issues.”
-Mark Chapman, NHS
“We came to Silktide this year and the transfer over to them was handled really quickly and professionally and we feel like a valued customer”
-Joanne Stevens, Worcestershire County Council
“Each accessibility issue which has been highlighted on our website comes with an explanation of why it is not accessible and how to resolve it.”
“Great tool for monitoring website accessibility, quality and marketing with helpful advice”
“Having to monitor 1000+ web pages to ensure quality and compliance is not easy for any organisation. Silktide has been fantastic in enabling us to do this much more efficiently and effectively. We are seeing big improvements across the site already, which is fantastic.”
-Jo Hilditch, Worcestershire County Council
“The software has been instrumental in boosting the quality of our website by highlighting everything from broken links and poor grammar, to bad spelling and hard readability scores.”
-Adam Offord, Medway Council
“I really like how you can retest a single page to see if you have solved an issue rather than wait for the whole site to be retested.”
“We’ve tried many website review tools and this is by far the best.”
-Sue Davis, Medway Council
“I love that each accessibility issue comes with an explanation of why it needs to be fixed and instructions on how you can fix the issue.”
-Lauryn S, South Cambridgeshire District Council
“Indispensable tool for helping our large organisation get to grips with accessibility.”
-Tom Dixon, Devon County Council
“We’ve used a number of similar tools, but Silktide has been the best.”
“Very useful for monitoring quality, marketing and accessibility aspects of large website.”
-Yiota Chrysanthou, Hertsmere Borough Council
“Very useful for monitoring quality, marketing and accessibility aspects of our large website.”
“Being able to see which documents fall inside/outside of legislative requirements based on their publication date has been very useful.”
-Graeme Murrell, Kirklees Council
“Silktide has simply transformed the accessibility of our website”
-Mark Hook, Christ Church, Oxford
“The platform covers everything from spelling and grammar errors all the way to accessibility issues and problems with site loading speeds.”
-Lewis Pickles, Kirklees Council
“Leading the way with accessibility and much more.”
-Jason Gilkes, Lead Genera
“I like how it splits out the issues into easy to digest sections and also gives clear tips and advice on resolving the issues.”
-Keiran Martin, Lead Genera
“Silktide is making it so much easier to identify and fix problems and to enable content editors to understand the issues and take the best approach with their content. It’s like getting an extra member of the team.”
-Graham Johnston, NHS
“With other suppliers, customer service can often take a nosedive once money changes hands but the Silktide service has been fantastic throughout.”
“We explored lots of different software on the market to try to improve the accessibility standards of our web projects, each of which would provide either unclear or contradictory information with varying results. Silktide has solved this requirement by providing comprehensive and accurate reporting allowing us to highlight and execute improvements.”
“We have been able to get more detailed insight into accessibility issues on our site and made others within the council aware of the importance of making the website accessible.”
-Marta Mlynarczyk, Aberdeenshire Council
“The platform has the ability to learn and suit your specific business needs, which helps you to tailor it to your needs. The online support available is really good and efficient, helping you to solve problems very quickly.”
-James Coope, Sheffield Hallam University
“Silktide’s excellent product has enabled us to greatly increase our overall accessibility standing throughout the various websites we provide. We have found the suggestions for manual checking an absolutely invaluable tool within the system. Silktide has also differed from previous systems in that the issues are channeled to either the editor, designer or developer which is a great help in determining who needs to do the actual fixes.”
-Kevin Drysdale, Durham County Council
“We are using Silktide to make sure we comply with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.”
-Jon L, Neath Port Talbot Council
“Silktide provides a range of extremely useful and powerful tools to monitor different aspects of our website accessibility and functionality. Any issues identified across a wide range of checks are displayed with easy to understand explanations of the problems found and guidance on how to correct them.”
“Fantastic accessibility platform!”
-Paul Sudron, Durham County Council
“Silktide has been fundamental in increasing awareness of accessibility across all our websites. It’s easy to use and the training modules have helped the wider organisation to understand further why accessibility is so important. The platform itself can be tailored to different user groups so that everyone can have the right level of access to be sure that no one is shown irrelevant information. Being able to see the scores increase when fixes are successfully made makes you really feel like you’ve accomplished something great! The reports of our previous accessibility testing tool were not user friendly and produced a spreadsheet of errors. Silktide’s user interface is far superior and everyone at the organisation has commented to say how much easier it is to use.”
-Kelly Millward, Durham County Council
“Thank you for helping us give our customers a better experience using our web services”
-Hannah Brunt, Milton Keynes City Council
“We value Silktide, because it’s fundamental to our Web Team being able to deliver useful online services to our customers. As a council, those customers are residents and businesses in our city – real people, with lots to do in their busy lives, and with array of needs, we must legally and ethically meet. We’re using Silktide to open web governance conversations with our service areas. Where online services operate outside of our corporate content management system, the tool allows us to demonstrate with staff working in those areas, where they need to discuss updates and changes with their suppliers. Silktide is also supporting our work with producing and revisiting Accessibility Statements.”
“For me, the best part of using Silktide is that it is much more visual compared to the WCAG website, which is very word-heavy and can be challenging to understand at times. Silktide shows you exactly what needs improving, and there are videos that also explain how to fix certain elements, which I find super helpful. Another great factor is that it splits up the work to suit everyone, whether you are the designer, developer or editor. This can be easy to assign certain tasks and then distribute the work and be more efficient.”
-Henna Mistry, Luv Group
“The minimalist interface is really easy to use and allows you great control over each of the Silktide scoring metrics. The ability to dive in to investigate the fix is straightforward as well as presenting a layman term against WCAG 2.1 requirements. Being automated really helps us and the content editing team improve the site’s accessibility without much effort.”
-King Yiu, Luv Group
“We are using Silktide to improve the accessibility across our client’s websites. The benefit of using Silktide is that the tasks are separated to suit different job roles (e.g. content editor, designer, and developer), making it a lot easier to manage the tasks within a team.”
-Katie Bulmer, Luv Group
“Working in an organisation with specialist web teams and a large editor network of non-specialists, a really big challenge was getting a platform that could satisfy and support both. The deployment process and our Customer Success Manager have been fundamental to getting the tool set up and deployed effectively. The Silktide Academy plus live training sessions (online) have been useful and engaging for both audiences, they are certainly encouraging a renewed interest and focus across our editor network. It was also really important to have a platform that can cope with a large web estate broken down into lots of sections. The team and I are just getting started on the dashboards and reporting, which will become the driver of continuous improvement.”
-Laura Simpson, Newcastle University
“The easiest solution to highlight and fix accessibility errors.”
-Sam Overson, Kirklees Council
“Silktide helps our team to identify and fix website issues in a user-friendly, easy way. The Silktide fundamentals course is a great learning tool for understanding how to use the site. The leaderboard is also a great feature that helps you understand how you’re performing against other departments managing websites within your business. My favourite feature is the Inspector function, which shows you where the problem is on the page by highlighting the content and shows fix suggestions in the left-hand bar.”
“Silktide has allowed us to achieve the WCAG 2.1 accessibility for a client who prioritizes their website visitors who have disabilities. Silktide has saved us countless hours by showing us exactly which parts of the website needed accessibility improvement.”
-Ben Hall, Services For Education
“We would not be able to meet our website accessibility requirements as a local government organisation without Silktide. Their customer service and adaptability is excellent, being supported by their team when needed makes all the difference.”
“It’s helping us meet our legal requirements as an NHS Trust and also allows us to make the web experience the best we can”
“The best part of Silktide is the wide range of accessibility tools we can use to enable our website to adhere to Government regulations. It has made us more aware of what we need to do to improve our accessibility and also enabled us to create a work plan in order to improve our accessibility rating. The interface is also extremely simple to use and the regular scans of our website help us to ensure we can fix any issues as soon as possible. As a project manager, it also allows me to give tasks to individuals within the team which makes my job a lot easier.”
-James Waite, Rother District Council
“We have a clear accessibility score that we are seeking to improve. We can very clearly see what we need to improve upon and the impact of our actions on the score, which is very motivating.”
-Simone Woolley, North Somerset Council
“We use it primarily to monitor the accessibility of our websites, which is not only essential from a user perspective but also from a legal standpoint. There are so many tools out there that claim to diagnose a website’s accessibility, but so many of them do it poorly. With Silktide, it’s obvious you’re getting a deep dive. But as an added bonus, Silktide also scores us on three other major categories: Marketing, Content and User Experience. The interface is simple and easy to use, showing you what is ‘wrong’, why it’s wrong and how to fix it. You can either ignore recommendations, carry out the necessary fixes or ‘teach’ Silktide to accept what it sees as errors – for instance unusual spelling or grammar.”
-Paul Roberts, North Somerset Council
“By far the best content quality and accessibility audit platform there is.”
-Sue Davis, Medway Council
“It gives you quick and easy wins that will start to improve your website straight away and Sophie and the team are really helpful.”
-Matt Baldwin, Exeter College, Oxford
“With an easy-to-use interface, Silktide allows me to both detect and fix errors across our site. The training and support available is also very helpful. I would highly recommend it!”
-Skye M, Medway Council
“The staff are very knowledgeable and easy to talk to. They make themselves available for any questions and go off to research topics they maybe don’t know a huge amount about, to help address any issues you may be having. They break down training and make it easy to understand.”
-Jill Guild, Fife Council
“The external review of our websites is most helpful. It challenges the assumptions you might make. I like that we can set rules of our own styles too.”
-Nickki Hughes, Cheshire East Council
“Silktide has made our team more aware of what we need to do to improve our accessibility; I all find it user-friendly and straightforward. It is good to see progress and where we have improved.”
-Kerry Joyce, Cheshire East Council
“We needed to assess how accessible our site was and this seemed like a daunting task. Silktide quickly and easily identifies the highest priority issues and has guidance on how to fix them. You can see results quickly, which is motivating for the team and helps you provide an improved service to your customers. We are still on our accessibility journey but Silktide is a key part of the progress we have made so far.”
-Angela K, Fife Council
“A life saver when it comes to accessibility.”
-David Moore, University of Leeds
“Clear and concise. Shows you exactly where the issue is and how to fix it.”
-Daniel Suthalong, Leicester College
“Great product, fantastic support.”
“Out of all the web optimization platforms, Silktide is by far the best value for money considering the vast amount of functionality you have access to.”
-Lucy Hurwood, St Mary’s University, Twickenham
“Silktide helps us continuously monitor our website effortlessly. Analytics, in particular heat, click and frustration maps give us insight into how our visitors are engaging with our web pages.”
-Miles Maynard, Payment Systems Regulator
“There are many upsides to using Silktide – it gives us much greater oversight of our web content and allows us to respond to issues quickly and efficiently.”
“Silktide is so easy to use and offers a great user experience. The best thing about it is that it has taken the pain out of manually trying to identify and address content and accessibility issues. Everything is in one place, and the inspector tool pinpoints exactly here the problems are. The descriptions on how to fix issues are easy to understand, and it’s helping us make strides in improving our online content. It’s very satisfying to see the scores improve and be able to track our progress.”
-Rachel Mackenzie, Loughborough University
“Silktide brings our digital content together, improving our web accessibility and our reputation. It’s very easy to identify ‘quick wins’ and can be used easily by novices and tech-savvy alike. Training and customer support are excellent and our Head of Customer Success is always available and proactive in keeping us up-to-date.”
“It allows us to meet accessibility legislation for all local government websites to meet a minimum level of accessibility which we’ve defined as the WCAG AA standard. Without this tool this simply wouldn’t be possible. Obvious benefits are ensuring we are meeting legal obligations and that our products are accessible to people with a range of disabilities”
-Chris Burkill, East Riding of Yorkshire Council
“Developing a site to be accessible is quite a labour intensive task, but Silktide makes it easy. The interface is really intuitive, and provides comprehensive but relevant information to allow you to debug and correct any issues. Silktide is a great tool in a developer’s toolbox, that allows you to make better code and sites, not just ticking a checkbox for accessibility. I enjoy using it.”
-James Spencer, East Riding of Yorkshire Council
“We have an obligation to provide accessible websites for our users, Silktide provides all the tools to identify and correct every aspect of website accessibility.”
-Scott Clark, East Riding of Yorkshire Council
“Silktide is helping our organisation address its digital accessibility needs and aiding in the process of making our websites compliant with digital accessibility standards.”
“Heatmap tools help us work out where the specific problems are on a page, rather than just knowing that there is a problem on the page. It’s a lot more reliable and quicker than trying something to see if that was the problem and then checking the data after a couple of months to see if it has improved.”
“Silktide will take you step by step on how to improve your website, how to make it accessible, and what the most important things are that you have to cover.”
-Marina Marzotto, David Game Higher Education